The PROTASIS training program aims to efficiently highlight and address the needs of both victims and professionals and have a significant effect in bridging the existing gap of the uneven treatment of victims and the implementation of the Victims’ Directive across Europe.

The PROTASIS training program is built on:

  • an extensive literature and research review on the needs and challenges experienced by victims, and especially victims with special needs, such as victims of domestic and sexual abuse, and child victims
  • the existing knowledge and research from previous EU funded projects;
  • the identification and exchange of best practices during a two-day work visit to the UK, where the partners had the opportunity to study and exchange knowledge on the practical implementation of some of the most promising practices in the area of victim support.

The total duration of the training is 20 hours, and combines essential elements of victimology, forensic victimology, psychology, communication skills, and policy, under the scope of gender and child-specific issues, and the empowerment of victim’s rights as defined in the Victims’ Directive.

The training methodology selected is structured into three parts implementing distinct methods, such as seminars and workshops, and a variety of educational tools, including role playing and case studies, corresponding to each educational objective. Τhe training program has been developed in a sequence that links each issue with the next, progressively building the knowledge and capacity of the participants through a smooth transition from one topic to the next, from general knowledge to specific skills.

In particular, the program consists of three training modules:



The seminar aims to cover the content and interpretation of the Victims’ Directive; the roles and obligations of the Police officers as described in the Directive 2012/29/EU; the needs of the victims; and focus on gender-specific issues and child-specific issues


Workshop that aim to provide the basic communication and interaction practical skills with respect to the specific issues and needs of the victims for efficient communication and individual needs’ assessment of crime victims.

Signposting and Referral Pathways

The final part of the training focuses on strengthening Police officers’ capacity to safe and effectively signposting and referral of victims to support services, by providing information and networking with specialist services and organizations for the referral of victims.